A Refund/Return Policy

Refund & Return Policy – Carpesso


We want you to love your purchase! If you are not satisfied, you can request a return or refund as per the following terms:



Returns



  • You can request a return within 7 days of delivery if the product is unused and in original condition.
  • To initiate a return, email us at support@carpesso.com with your order ID and reason for return.
  • We will schedule a pickup or provide a return address depending on your location.




Refunds



  • Once your return is received and inspected, we’ll process your refund within 5–7 business days.
  • Prepaid orders will be refunded to the original payment method.
  • COD refunds will be issued via UPI or bank transfer.




Non-Returnable Items



Certain items like hygiene products or damaged goods due to misuse are not eligible for returns.


For assistance, contact:

📩 support@carpesso.com