A Refund/Return Policy
Refund & Return Policy – Carpesso
We want you to love your purchase! If you are not satisfied, you can request a return or refund as per the following terms:
Returns
- You can request a return within 7 days of delivery if the product is unused and in original condition.
- To initiate a return, email us at support@carpesso.com with your order ID and reason for return.
- We will schedule a pickup or provide a return address depending on your location.
Refunds
- Once your return is received and inspected, we’ll process your refund within 5–7 business days.
- Prepaid orders will be refunded to the original payment method.
- COD refunds will be issued via UPI or bank transfer.
Non-Returnable Items
Certain items like hygiene products or damaged goods due to misuse are not eligible for returns.
For assistance, contact:
📩 support@carpesso.com